Global Department Store Chain (Digital Asset Management)

This high-profile global department store chain needed to upgrade an unsupported, highly customized Documentum environment while integrating it with a variety of other digital asset systems in use across the enterprise.

Digital Asset Management

Company Profile

This department store chain is a global leader in retailing with sales over $20B per year.

The Problem

• No enterprise visibility for product images used by Retail, Catalog, Internet groups
• Existing Documentum system using an unsupported 4.x version
• No workflows to enable planning and execution of product photo shoots
• Costly and time consuming photo shoots create duplicate assets

The Solution

• Provide strategy for upgrading core platform to latest Documentum DAM version
• Define integration approach for delivering enterprise search of image assets across three systems
• Scope a series of pilot programs to enable better planning and execution of photo shoots, earlier collection of asset metadata

The Benefit

Provided a roadmap for foundational improvements and digital asset re-use.