Leading Risk Management Firm (XML Authoring)

The project transformed this firm's ability to scale and grow by leveraging an electronic XML content repository and a web portal for customer access.

KMS Project

Company Profile

Provides public safety agencies with a standardized model for creation/maintenance of  policies and training materials; allows law enforcement agencies to manage their risk of liability, while improving their ability to serve their communities.

The Problem

• Inefficient, non-scalable document maintenance processes using MS Word
• Manual processes reliant on e-mail and s-mail
• Lack of effective training offering
• Inability to grow the business with reasonable cost

The Solution

• Implement Documentum XML content repository
• Integrate the Arbortext XML authoring tool with customizations into the repository
• Architect reusable XML chunks grouped with virtual documents and links
• Establish custom web interface for agencies to edit custom manuals
• Provide daily Training Bulletins for agency users

The Benefit

Delivered electronic document review and archiving solution.