Global High-Tech Company (XML Publishing)

This global high-tech company needed to provide user-accessible, on-line product documentation system for customers, partners, and employees.

Publishing Project

Company Profile

Multi-billion high technology software and hardware company that provides information services solutions to its customers.

The Problem

• Need to publish precise, customized information on demand.
• Eliminate irrelevant material
• Inefficient authoring environment (redundant authoring of common information, cut and paste, long approval cycles)
• Eliminate parallel documentation efforts caused by multiple systems, each targeting an output format

The Solution

• Provide requirements specification and design for the implementation of an XML-based publishing solution
• Single-source content with multiple output channels
• Automate the review and approval process

The Benefit

Elimination of publishing silos.  Dynamic creation and delivery of content.