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Flatirons Solutions offers expertise in enterprise content management, business process management, and XML-based publishing. Our systems integration and methodology approach focus on end-to-end solutions for creation, review, delivery, reuse and repackaging of enterprise content. By single-sourcing, or enabling the same content to be used in different applications, documents and formats, enterprises can achieve their global requirements in compliance, operations, sales, marketing, and customer service. To meet these requirements, Flatirons Solutions provides enterprise clients with the following tools and expertise:

• Dynamic, Personalized Customer Content – Replaces traditional “one-size-fits-all” technical and marketing material with targeted, highly-personalized content on the Web. Business drivers include the need to decrease sales cycles and increase up-sell / cross-sell rates, the need to keep up with frequent changes in products and features, and the desire to reduce technical support and documentation costs.
• Topic-Oriented Knowledge Bases –Transforms information locked up in print to a centrally-accessible knowledge base made up of interlinked XML-based “topics.” These systems address the needs to increase customer satisfaction, consistency of customer experience, and productivity. They also minimize the cost of rework and disruption of high turnover in the workforce.
• Content Globalization - Globalization of content is becoming increasingly complex as businesses focus on content management, translation and delivery in an effort to reduce costs, increase reuse and eliminate redundancies.
• Digital Asset Globalization – Builds web-based, global databases of digital content that can be shared across business groups and geographies. Underlying business drivers include increasing internationalization of business, and pressure to lower the overall costs of creating and maintaining digital content.
• Web Collaboration – Supports dynamic business processes using the web as a common access point for team communication and shared documents. Driven by expectations set by Web 2.0 technologies, web collaboration solutions significantly reduce cycle times, minimize rework due to inconsistent and out-of-date information, and reduce communication, courier and travel costs.
• Business Process Content Integration –Uses XML to break documents into smaller components and directly integrate this content into mission-critical business processes. Decrease process cost and cycle times, and promote accurate and timely decision-making.
• Enterprise Classification and Search – Builds taxonomies and electronic links to allow enterprise content to be easily accessed, browsed, searched and correlated. A rapidly emerging market, this area is driven by pressure for more timely and accurate decision-making, and the need to leverage the full value of corporate knowledge, especially for new and less experienced employees.