Automated Bank Examiner Documentation

The Office of the Comptroller of the Currency (OCC) charters, regulates and supervises all member banks of the National Banking System. The Communications Division produces roughly 120 publications per year, and maintains an archive of more than 1,000. OCC recognized that the current publication process is inefficient, involving largely manual processes originally designed to produce printed products.

Office of the Comptroller of the Currency

Agency Profile

The Office of the Comptroller of the Currency (OCC) charters, regulates and supervises all member banks of the National Banking System. The Communications Division produces roughly 120 publications per year, and maintains an archive of more than 1,000. OCC recognized that the current publication process is inefficient, involving largely manual processes originally designed to produce printed products. They want to overhaul and streamline the publication process to take advantage of electronic publication technologies (e.g., content management, workflow, XML) and produce electronic products, designed to be consumed electronically. Their primary audiences for these products are OCC bank examiners in the field who need quick and easy access to examination regulations, laws and procedures. Their secondary audiences are the general public and internal staff.

The Problem

• Manual, paper-based publication process
• Cumbersome review processes
• Must be able to audit comments and their resolution

The Solution

• Provide concept of operations for an E-Publishing system
• Provide unique solution detailing the system designs, processes, content structures and migration plan required for the complex content management needs of OCC.
• Capture in blueprint and architecture documents the architectural governance for the subsequent integration and implementation tasks.

Benefit

Delivered strategy to move publishing process and repository to XML-based standards, providing single-source publishing and allowing content to support multiple published formats (i.e., the web, print, wireless, etc.).