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Project Brief

Documentum Upgrade for Aerospace Technical Publishing System

Company Profile

  • Manufacturer of commercial jetliners and defense, space, and security systems.

Business Challenge

  • Documentum infrastructure is the backbone of technical publishing activities for key documents such as aircraft maintenance manuals. This critical software infrastructure had reached end-of-life support.


  • Upgrade Documentum infrastructure to the latest supported versions and ensure operations of highly customized applications.

The Solution

  • Conduct on-site workshops to review target Documentum products, client requirements, and infrastructure changes.
  • Develop an initial upgrade process document and corresponding project plan.
  • Execute upgrade in client’s development and quality assurance environments and support extensive testing.
  • Diagnose and resolve issues specific to client customizations to ensure a successful production rollout.
  • Provide on-site support for production upgrade to ensure no loss of business service to 300+ business users who rely directly on Documentum infrastructure for critical business activities.

Results / ROI

  • Uninterrupted operations for technical publication department and manufacturing processes that rely on up-to-date and accurate technical information.
  • Access to new, innovative technology.
  • On-going support for Documentum solution.

Learn more about Documentum Consulting from Flatirons.


“Flatirons brought its strong history of Documentum work to this critical client project, demonstrating our leadership in both the Documentum platform as well as technical publishing in the aviation industry.”

– Program Manager

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