CUSTOMER SUCCESS STORY
Flatirons Delivers 21st-Century Digital Work Packages
An MRO customer for one of the largest engine OEMs in the world had a team of experts authoring work packages (task cards and forms) in a digital environment. When receiving a work request, they would print the entire package to paper and assign it to the maintenance team to perform that work. Each step is signed and stamped on paper. Once the work package was complete, the papers were scanned and archived digitally and physically. This proved to be a time-consuming process in creating the work packages and maintaining these documents.
Flatirons stepped in with a solution for the 21st Century. Flatirons eTaskCard addressed their challenges and transitioned the work package process from paper to digital. Through the Flatirons platform, the MRO was able to author their cards and forms, link to their maintenance manuals, and capture the information they needed during the execution of the work.
Data was pulled dynamically from 3rd party systems, and signatures were captured electronically by entering a PIN (FAA approved for production use). The application automatically fed both the Maintenance Management Systems and the KPI/work progress indicators as the work was completed.
Mechanics and inspectors collaborated and worked on the same task card simultaneously. They were able to sign off on their own or shared tablet and ensure shift changes happened smoothly with a very clear hand-off. Flatirons allowed for each step to be signed or deferred. And if necessary, it generated a non-routine activity that was added to the work package automatically.
The MRO significantly reduced the amount of time to create these work packages and had an electronic paper trail of each task card.
Going Digital Never Made So Much Sense
Organize Your Task Cards
Create electronic task cards, assemble them into work packages, and supplement the work packages by creating non-routine cards
Quickly Obtain Sign-Off on the Same Device
Work concurrently with multiple mechanics on the same card and sign each step using a pin. Get sign-off from the inspector on the same device/tablet as the work is completed
Never Lose Your Place
Link each step of your task card to the corresponding maintenance procedure
Using paper task cards used to be a complex and unmanageable situation as the number of aircraft we had to service increased dramatically. Since switching over to an electronic task card system, we’ve reduced the time to create work packages. Our technicians’ productivity increased with easy access to maintenance manuals and electronic sign-offs.
Get Started with Flatirons
Want to learn more about eTaskcard and the Flatirons MRO Edition? Contact us, and we will be happy to answer any questions or show you a demo.